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Peek down one of the many alleyways on your travels across Stakersland and you’ll likely find a flickering Tipwin sign.
Follow the trail of betting slips and you will come across a basic bookmaker bar stocked up with rental computers for stakers to use. It is not your typical betting venue, but this was just meant to be a temporary location for the startup business founded by three Croatian brothers. Dreams of upgrading and purchasing a premise on the main betting boulevards were chased, but unfortunately, they were never realised. Nowadays, Tipwin accept their home in the backstreets and alleyways as they cling on desperately to their community of 54K stakers, made up of mainly Germans and a few more coming in from Bosnia and Herzegovina. The majority of these stakers enjoy betting on football, basketball, tennis, and ice hockey across pre-live and live in-play markets. In the same manner as both Bet3000 and Tipico, Tipwin try to cover as many of the major international and local Bundesliga events as possible. However, there is no sign of any esports markets and perhaps they simple don’t have the resources, or they don’t believe the hype coming from the main betting boulevards across Stakersland. Or it could be as simple as a lack of interest from their staker community. Either way, they definitely won’t be attracting the modern betting crowd who follow the professional esports teams and gamers devotedly.
The limits imposed by Tipwin are the lowest across Stakersland and they do not inspire much confidence. The maximum payout a staker can win in a week is €50,000. Also, should your winning bets exceed this maximum limit across a number of different betting slips then those winnings would be waived. Unfortunately, there are no other limits defined within the terms and conditions. To payout this maximum weekly winning limit of €50,000, it would require Tipwin to be running their betting rooms for around six hours. Due to these low limits, it is likely that the company will have sufficient cash amounts to satisfy your withdrawal requests within 24 hours. However, because the accounting books have not been published since 2015, we cannot say for certain. There is too much doubt to give you the cold hard facts but as there are no breaches on their MGA license, nor are there any court proceedings having been recorded against the Tipwin brand, there should be enough money to fund those top €50,000 payouts.
The loyal staker community at Tipwin continue to wager between €45-50 each and every month on various markets throughout their sportsbook. The annual gross gaming revenue sits at €30M which breaks down to around €3-3.5 million in overall profits.
As estimated by our ticket sales office here at Stakers HQ, the Tipwin board generates around €2-3 Million in gross gaming revenue from its online operation. This adds up to an average profit of €45-50 a month from each staker. Annual profits are therefore in the €30M range with the end profits tallying up to somewhere between €3 and €3.5 million. If the cut of profits is even then each brother will take home around €1 million, but we are unsure on the figures due to their final accounts being disclosed for several years. On the other hand, these amounts could well be exaggerated due to the revenue sharing model employed within its franchised network. If we compare Tipwin with Oddset, the Dutch operator with a comparable number of German stakers (55,000) from its 144,000 European community total, the €35-37 million annual gross gaming revenue is similar. The final profit figures would heavily depend on the scale of their commission paid out to the partners sending stakers through too Oddset though. Our second rival to Tipwin is xTip which is managed by the Austrian outfit Cashpoint with a 40,000 German staker community. The xTip team are generating a gross gaming revenue of €26 million per year, with the parent company Cashpoint recording €130 million. But again, due to the significant commissions being paid out to franchises, the Cashpoint profits sit at around the €1 million mark.
Tipwin targets Germany for their main betting market with 50,000 stakers coming to wager on sports throughout Stakersland. They have not managed to build a significant presence in Denmark though which they were intended to conquer according to an interview with one of the founders, Velimir Batinic. After a little more investigation into our ticket sales books, we did notice around a thousand stakers coming though from Bosnia as well.
|Germany||Austria||Bosnia And Herzegovina||Namibia|
The Tipwin social buzz is nearly non-existent with no account profiles on Trustpilot, Askgamblers, and LCB. But there is one positive and one negative comment on the Bookmakers.net site and an active topic on the Betexpert site as well. It is a complete lack of interest from as far as we can see. There is no attempt from the Tipwin team to create their own accounts even if there were stakers online willing to write reviews or give feedback. From the small glimpse into the staker feedback on the Betexpert site, we found complaints about misleading bonus rules. On the Bookmakers site, it was mentioned that there were lower odds available here as opposed to other bookmakers.
The only option for stakers to voice their complaints is via the Tipwin customer service as there is evidently no route via the social media channels. Alternatively, if you want to raise your issues higher up then you will need to go straight to the MGA, as Tipwin do not currently have an official ADR in place.
As to be expected, there is very little to talk about when it comes to Tipwin’s social buzz and the issues surrounding misleading bonus rules and poor odds continue to be overlooked.
Tipwin do not engage on any social network profiles and nor do they really care about their social presence. On the Betexpert and Bookmakers sites, stakers complain about misleading welcome bonus rules and odds being lower than average, but that is about all we can say and summarise on this matter. It’s a no-show for Tipwin on the social scene. So, we will now move on to bonuses and let’s hope we can find more action there.
The Tipwin bonuses, well, the one Tipwin bonus has clearly been inspired by online casinos. There is nothing available once you do sign up so again there is not much to talk about here, to be honest. So, we’ll let our fellow stakers explain a little more about the Tipwin bonus board.
“Their welcome bonus looks nice. It requires minimum actions, just register, and verify your account. Also, if you deposited before claiming it - it still won’t be lost, just make another deposit and you will get your bonus.”
“They offer a good standard bonus with simple bonus funds as a reward. The rules are easy, so just go and make a deposit and get your free bonus money.”
“The only bonus that you can find on Tipwin is their welcome offer. No other offers are provided so this site is not the best place for professional sports betting fans.”
“Their bonus offer looks simple, but when you start to play it, it turns out that you should wager the bonus five times at odds 1.8 or more. That makes no sense - why not just add a random free bet instead of this?”
Sports betting fans can sign up and double their money up to €100 with all the usual wagering requirements and qualifying bets that come with a casino bonus as well. It doesn’t exactly arouse much excitement apart from a big balance to start betting with, but you have to deposit a large portion of your money to get that big balance in the first place.
|promo name||promo type||requirements||restrictions|
Claim your 100% Welcome Bonus up to €100 now
|welcome bonus||Signup, verify your account, and make the first deposit||The bonus is limited to one betting account per person, family, household or computer|
In what looks to be a special exception, the Tipwin marketing team is offering a welcome bonus for their new stakers who sign up for an account. The bonus credits are geared by the casino logic with turnover requirements of 5X and the minimum odds of 1.8 per selection. We’re not sure if they should just completely scrap their bonuses altogether with something so irrelevant for sports betting fans. Either that or take some inspiration from the many innovative and forward-thinking bookmakers in the park. We would recommend the latter if anyone from the Tipwin team are reading.
We are unable to find any signs from which you can determine that Tipwin is a bookmaker. There are no free bets, no acca offers, nor are there any early payouts or profit boosts at the very least. It doesn’t stop there though as they do not promote any of the usual sports betting incentives nor do they use any simple retention tools to keep you in the game. Tipwin is more of a free script for self-service betting with an odds feed from Betradar, rather than an established and licensed operator as we are all used to in the land of Stakers. However, it does seem to work for a small portion of the German stakers, to some extent. Perhaps that rare social comment on their low odds is the main draw for some of these Tipwin members.
Tipwin operates a skeleton developer team of one with data feeds coming via Sportradar and Betradar.
Our Stakers team test and examine each of the bookmakers and their betting tools to help bring you the best betting entertainment here at Stakersland. We keep a close eye on the new technology being integrated into the park and then feed that back to you in an easy and logical manner. Read on and we’ll show you what we found when we gave the Tipwin betting rooms a full and thorough examination.
Tipwin develops their own proprietary software from their offices in Malta, according to their Linked In profiles. There is a lone single developer who keeps the site afloat and it seems that he enjoys working with both ASP and PHP. The main sportsbook is implemented using Microsoft technologies while the slider within the promotions is a free PHP script that contains unprotected links to upload new pictures, which might prove useful should they ever decide to revamp their sports betting campaign. The sports betting feeds for the pre-match and live in-play markets are coming through from Sportradar. Therefore, there is little left to be done from the Tipwin side as those XML feeds are visualised for stakers and then the subsequent results for each market are fed through from Betradar too. We will have to skip the paid salaries part as those relations are strictly between Mr Batinic and his freelance developers in Malta.
Most of the wagers are taken for local events played across the Bundesliga in football, handball, basketball, and ice hockey in wintertime. The international events of top tier European Championships are evenly popular among the foreign community of Tipwin too. It is estimated that the Tipwin live betting markets take more than 50% in total revenue generated from all the sports betting.
Using the concept established by Bet3000 and Tipico, Tipwin is offering both Single and Combined through the same tab. Combined bets are featured with co-related multiway betting coupons. System bets are featured with bankers though custom options like the Trixie is not available. Cashout is available but the terms and conditions state that bets cannot not be refunded as soon as the cashout is accepted.
Here we have decently equipped Betradar links and iframes which load up when you click the appropriate icons. The widget streams the visualisation from the field with totals like shots off target, shots on target, shots blocked, and corner kicks. Head to head is displayed through a win probability calculation using the results of previous matches. A detailed timeline is integrated above the widget with all incidents added via related icons.
Tipwin showcases up to 37 live in-play markets per football event which is unquestionably a limited number from which Betradar are able to supply. For tennis, they provide 33 live in-play markets and only 9 pre-live markets. Basketball is a bit better with around 13 pre-match markets and 38 live markets for any one event.
The Tipwin betting margins are above the market average across the top sports. Football provides pre-live margins of 4.57% and live games go with a 8.56% point. Tennis is in the range of 9.78% for pre-match and 7.98% for live odds, in basketball the margins have been calculated to be at 5.88% before the start and 9.01% after.
Pre-match events are equipped with an icon to external statistics in the form of a popup window. This window shows the relevant final score and other details by period. In regard to the results, Tipwin goes beyond the traditional approach and features the winner of the match with labels 1, X or 2 next to the final score such as ‘1:1 X’, making no doubt that it is a draw.
|Sports||margins||live margins||markets||live markets|
Our team of experts determined the margins here at Tipwin to be slightly above average for the top events on both pre-live and live markets. Football seems to be fairly reasonable with margin lows of 4.7% and highs of 7.9%. Compare this with the 5.6-12.1% range of Paddy Power and you can see why some football fans make the trip here to place their bets. Both the tennis and basketball markets are relatively high though with both of their low margin ranges coming in at 7.7% and 7.3%. Compared to Unibet’s tennis margin low of 5.1%, you can clearly see the difference in betting value and why most stakers choose to bet elsewhere.
Our Stakersland financial team take a lot of care in collecting all the essential legal practices undertaken by every bookmaker in the park. All the procedures and processes are checked and verified before we display them in a simple table format below. So, read on and we’ll talk you through what you can expect when interacting with the Tipwin financial team.
Payment Method Restrictions
Which payment methods are valid when claiming my bonuses?
We discovered that all payment methods are eligible when receiving the single Tipwin welcome bonus.
The Influence of Third Party Agencies
What checks are being made and do they use any third party agencies?
Apart from the standard identity checks, Tipwin only mention the AML provisions that are connected with the transaction checks - "Please be informed that the provision of personal data is partly required by law (Gambling laws of a country e.g. GlüStV in Germany; money laundering regulations of a country e.g. GWG in Germany) or is the result of contractual stipulations (Conclusion of a betting contract by registration of a bet on our homepage). Occasionally, contract conclusion may prove necessary when a person concerned provides us with personal data which subsequently must be processed by us. The person concerned is, for example, obliged to provide us with personal data when entering into a contract with our enterprise".
Personal Data Transparency
Will they inform me about the automated checks being performed?
Social Media Communication
Will my financial disputes and complaints be answered on the social media profiles?
Tipwin are not active in communicating with players on social media and other dedicated online betting platforms. They do not have any official profiles on Askgamblers, LCB or Trustpilot. The Facebook page is highly populated, but it is not used for staker complaints or resolutions.
Are my banking transactions with the bookmaker private?
The name that will be shown in your bank statement will depend on the selected payment provider and this may differ according to the Tipwin representatives. They did not provide us with any more details regarding this matter and so we can say that your financial transactions are not private when betting with Tipwin.
Withdrawal Timeframe & Common Complaints
How fast are the withdrawals and what do stakers complain about the most?
Our tests showed us that withdrawals are approved within the same working day. According to our communication with customer service, Tipwin reserves the right to process withdrawals within a 24-hour period. The withdrawal processing times according to the Tipwin payments page are 1-2 working days for Visa/Mastercard, Maestro, while Skrill and Neteller should take no longer than one working day. We did not find any official complaints from stakers about Tipwin delaying their withdrawals.
Player-Friendly Withdrawal Limits
What are the minimum and maximum withdrawal limits available?
The minimum withdrawal is €10, and the maximum is set to €30,000. These limits are applicable to all available withdrawal methods and all withdrawals above the €30,000 limit will require a custom arrangement through the customer service team.
Withdrawal Options & Additional Costs
What are my banking options when withdrawing my funds and do they add fees?
Tipwin offers Visa/Mastercard, Maestro, Skrill, Neteller, and Moneta payment systems for all withdrawal transactions. There is no fee applied to any of the withdrawals or deposits at Tipwin, only those set by the individual payment providers.
Regulatory Check Transparency
Are they clear about the Source of Funds and Source of Wealth procedures?
The Source of Funds/Wealth or similar procedures are not mentioned in the Tipwin terms and conditions. The AML check includes verifying identities only. We were unable to confirm through contact with the support team, or with the information available on Tipwin, that any source of wealth procedures has been established in line with 4th and 5th Money Laundering directives.
Stakers will be happy to see a wide selection of deposit payment methods being offered by Tipwin. Withdrawal limits are conveniently set to the same amount for all withdrawal methods and these are equally reasonable for both recreational and professional stakers. No fees are applied and the proposed withdrawal times are fast, and again these are two plus points for stakers banking here at Tipwin. However, all is not perfect as there is no information on how they establish their identity checks and what actual checks are being performed for all new members. Furthermore, there is no clarification of the source of funds and source of wealth procedures being used. In this modern world of intense legal scrutiny, it is surprising to see a bookmaker who still enjoys the way the gambling industry was set up before the 4th directive had been introduced. It is very risky to be honest and the letter of the law can’t be far behind them.
Tipwin are running a skeleton customer support team through a single email channel that is open from 9am to 23pm CEST. Thankfully, the emails that we did receive were mostly polite and this shows at least some form of customer service being offered. One or two generic templates were used, and it seems most of the team are trained on the basics only, and unfortunately there is no detail on any SLA in place. So once again, we took matters into our own hands here at Stakers HQ and uncovered additional details from our internal tests, so read on and we’ll explain all.
Support Speed & Resolution
How fast do they reply to my general queries?
It takes the team anywhere from 10 minutes up to one hour to reply to an email regarding staker accounts and general information about the site.
Live Chat Access
Is the online live chat tool available on the site?
Live chat is not available, and the only way of communication is through email and the response time varies from several minutes up to one hour. As a reply to our bonus request, the support team provided a list of the documents for an official verification check. According to the agents, only verified accounts are eligible to receive a bonus.
Support Team Competency
How quickly will the support team reply to complex queries?
It may take them up to 1.5 hours to get back with a reply to complex requests. In the meantime, the support team may ask for additional information on the issue or regarding your own personal account.
Level of Technical Expertise
Are the support agents sufficiently trained to answer technical queries based on odds, margins, and markets?
Tipwin support agents were unable to give any information on their odds and margins, all they could offer us were detailed descriptions on the betting tools available at Tipwin.
Unregistered Staker Support
Will the customer service team interact with unregistered stakers and will I get a free bet?
Before attending to issues from unregistered stakers, the team may send an initial message to confirm whether or not you are going to register an account at Tipwin.
Professional & Friendly Service
What type of response will I get when requesting a bonus from the service team?
After our repeated bonus requests, we were sent the same formal template which was telling us about the welcome bonus being credited automatically upon the first deposit.
Customer Service Knowledge
Will the agents provide the correct information about payment limits when compared to the terms and conditions on the website?
Following our request regarding the financial limits at Tipwin, the support agents sent a link to the corresponding page on their site and so we could not completely compare the agent’s knowledge.
Willingness to Help Out
Will the support representatives help me navigate around their website?
The agents that we spoke with via email did provide us with directions, links, and screenshots to help us find the pages we were looking for.
Does the support team have a high tolerance level for repeated bonus requests?
The tolerance levels started at a reasonable level with the team sending the same template message several times, but they then stopped answering our bonus related emails altogether.
Onsite Support Efficiency
How efficient is their onsite Helpdesk compared to the competition?
The Tipwin FAQ section is divided into four main categories with a list of the popular questions detailed for each category. It is a useful source to find solutions to your basic Tipwin questions.
Emails from the Tipwin team are a mixture of generic templates about bonus terms and detailed explanations in their own wording about the bet settlement and betting tools. Within our own communications with the team, you can clearly suspect their intent of presales evaluation and it does look a bit ugly the way they establish the first contact, but they might have their reasons for using that approach. The Tipwin customer service team are not trained for even the basic elements of technical assistance, such as browser glitches or sport related matters associated with the overall odds and margins. The team will happily help you with any pending withdrawals though, as long as there are no security breaches or significant amounts being requested.
Should you run into any issues then there is not much information available in regard to your options, but our Tipwin FAQ below outlines the very few options that you do have:
Are you able to complain with Tipwin?
Complaints should be sent to the customer service. However, there are no additional details on the official procedure in their terms and conditions.
Where to complain if they refuse the withdrawal?
Tipwin has no official ADR. All financial disputes should be raised with their regulator MGA.
How do stakers rate the Tipwin customer service?
There are no reviews available on the Tipwin customer service.
Up or down
The Tipwin self-service betting bars are open until midnight, but you must have a lot of patience and perseverance with its astonishing 79.22% uptime rate. The glitchy computers that Tipwin rent out to our stakers are not the best, by any stretch of the imagination. By employing this dreadful arrangement, they are the clear leaders in how not to set up your betting service. The worst part is that there have been no attempts to change this current dreadful situation over the years. The 79% uptime marker means that 21 out of 100 stakers visiting the site will see an error when reaching the Tipwin front doors. Apparently, Tipwin is unaware of such problems though. According to the Google Page Speed tests, Tipwin hits a low score of 33/100 for their mobile site with a total of 10 seconds waiting time for the betting services to fully turn on. The web version is a lot better optimised though and scores 82 out of 100 which takes Tipwin up to the market leaders in terms of the opening times in Chrome – which is something that we never thought we would be saying.
Based on ASP, Tipwin is not following the trends nor are they making any attempt to improve like those other bookmakers in the park who are striving to migrate over to lightweight microservices. On top of ASP, they are adding free PHP scripts loaded through iframes. All of which is painfully screaming to our tech inspector day and night for help. Speaking of the odds refresh, these are going through HTTP queries with no indication of websockets being used. The frontend framework? Forget it. The sportsbook is fitted with jQuery version 1.9.1 which was released back in 2013. Sometimes it’s hard to understand the business owners here, whether it is the lack of time or complete uncertainty about tomorrow that stops them from making further investments in the Tipwin development.
The Tipwin servers are protected by Cloudflare. Still, with such a colossus union of ASP with PHP as the backend, even the slightest DDOS attack would be a serious problem and take Tipwin under the water for as long as needed. If we look at their Maltese license, we can assume that the servers are hosted in Malta and this again is a bottleneck. With no need to discover vulnerabilities, one could source the link to banners uploading directly on the front-page. It shows a worryingly small level of creativity. With that 79% uptime rate, it does look like that nobody cares about the way this development is created, as long as it opens or would open eventually.
Tipwin uses a wildcard certificate from Sectigo that applies to all subdomains under *.Tipwin.com. The cost of the certificate is $360 per month and uses the 256-bit encryption. On the other hand, the .de version uses a free certificate from Cloudflare. Both offer a decent protection from a technical point of view, though it shows a seriously low level of tolerance from the business development managers when it comes to incorporating new technologies.
With the final word from our technical team it has been concluded that Tipwin is a perfect example of how a bookmaker site should not be set up: heavy-weight, unreliable, and completely insecure. Bookmaker sites of this kind were made in the early 2000s, when there was no need for mobile gaming and when information and data was not time critical. Yet, even way back in the 2000s, it was clear that the use of both asp and php should never occur. One choice over the other would have given uptime targets of 99% rather than sub-80%. To our regret here at Stakersland HQ, Tipwin has remained the same after two decades of global innovation and with that all technical progression and innovation has simply passed them by. It looks to be a case of having their heads buried in the sand and as a result, Tipwin is destined to stay hidden away in the alleyways and back streets of Stakersland until they decide to revamp or shut down completely.
countries where Tipwin is licensed
What documents Tipwin requires for account verification?
Tipwin accepts the following documents to establish the identity, a photo or a color copy of a valid photographic identification document, passport or a ID card for age verification, and a photo or a color copy of a recent utility bill with clearly visible data confirming your residence, such as an electricity bill or telephone bill for example. When proving your address verification, the utility bill must not be older than six months. All source of funds/wealth or similar procedures are not mentioned in the Tipwin terms and conditions. The AML check includes verifying the staker’s identity only. More importantly, we were unable to confirm that any of the source of wealth procedures are actually established and set up in line with the 4th and 5th Money Laundering directives.
How long does it take them to settle the bets and payout?
Tipwin representatives claim that the bets are settled instantly upon the official events finishing, and live bets are settled as soon as the outcome is known. Both Betgenius and Betradar are in use for all the live scores, odds, fixtures, and settlement data. For all local events in Germany and Austria and all the major leagues around Europe, settlement should be instant, and this is also the case for in-play events. It could take up to 24 hours when bets are connected to lower leagues as these results often come through officially on the next day.
How to request a withdrawal and how long it may take?
All withdrawals should be approved in the same working day, but the team are permitted to approved them in a 24-hour period. After the approval check, Visa, Maestro, and Mastercard all take 1-2 working days. Neteller takes just 24 hours after approval and Skrill will be your quickest options here at Tipwin with its instant transaction. All the withdrawal timeframes look to be concrete as we found no official complaints being made from stakers.
Are multiple accounts allowed?
Tipwin stakers may only ever have one core account. If someone attempts to open more than one account, the operator has the right to block all such accounts and completely exclude that staker from participating in any further betting on the site.
Is it safe to open an account with Tipwin?
Tipwin is licenced by the gaming authorities of two countries and are currently compliant with all the appropriate terms and regulations. They have above average ratings according to reviews on bookmakers.bet, but these are minimal and so it is hard to determine a true opinion based on this fact. For Tipwin to pay their weekly winning limits of €50,000 then it would take the team to be fully open and in business for 6 hours or so, and with that in mind, the company should be sufficiently funded to payout these small limits. It would be safe to open an account here but you won’t be getting the best value if you like to bet for big returns.
VPN Usage - legal or not?
VPN usage is not banned at Tipwin and the sportsbook services are accessible under VPN in both technical and legal terms.