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Tipico’s journey to Stakersland fame has been a true rags to riches story. A garage startup that was initially set up in a distant corner of the park has successfully turned itself into one of the most popular betting carousels for German stakers.
You’ll now see the Tipico merry-go-round in every corner of Stakersland with big crowds forming every day to enjoy the non-stop entertainment. In fact, with a community of 1.5M and the face of Oliver Kahn greeting you upon arrival, it’s no wonder that Tipico is the number one betting choice for Germans, although you still might see an Austrian or two as you stand in line to place your bets. All the main sports available here are linked to the betting habits of their loyal stakers, so the big one is football with the Bundesliga taking huge volumes of wagering, as well as basketball, tennis, volleyball, handball, and ice hockey. To be honest, the Tipico team have little interest in foreign tournaments unless, of course, their own national team is involved. It’s Germany all the way here and this country is also becoming quite a hotbed for esports as well, so there was no surprise to see the likes of FIFA, Counter Strike, League of Legends, Dota, and Call of Duty all enjoying several betting markets on the latest competitions and leagues.
The limits at Tipico are straightforward and this shows that Tipico are resolute in supplying a staker-friendly service. The general limit on withdrawals is set to €100,000 per staker per week, but it does state that other limits on winnings may apply. Additionally, keeping with the same limit, all winnings per betting slip is also capped at €100,000 but again other limits on winnings may apply. On the front of these limits, the value to stakers does look enticing but those extra limits that are missing the all-important explanations could prove otherwise. Taking those €100,000 limits into account, our number guys have calculated that it would take Tipico only 45 minutes to balance the books, and around three hours if you got lucky and hit four winning bets of €100,000 each. Considering the financial numbers at Tipico, we would suggest that all the funds would be available to payout as soon as you hit those upper limits.
Tipico’s 1.5M German stakers are spending an impressive €55-65 per month which has given this bookmaker the chance to hit that €1.1B annual gross gaming revenue marker. A staker-friendly betting service is topped off with limits worth up to €100,000 a week.
The Tipico founders come from a range of backgrounds with lawyers, a business manager, and a software developer all involved, so business is truly at its core. It’s most likely the reason why they manage to enjoy a gross monthly profit per player of €55-65 (well above the industry average), and an overall total of €99 Million per month going to new owners, CVC Holdings. That impressive monthly balance allowed Tipico to hit the magical billion mark for their annual gross gaming revenues with €1.1B in 2019. According to 2018 reports, it was calculated that they yielded at a rate of 15% which left them with an overall €162 million in profits. All in all, these are healthy figures for Stakersland but finding a competitor to compare them with presents a problem, so we’ve decided to look at two foreign rivals with a considerable German-speaking audience, Bwin and Bet365. Bwin got up and running a full decade before Tipico but they still don’t meet their balance books, even though they do enjoy a 844,000 German-speaking community of stakers. The €44 million a month and €550 million in annual gross gaming revenue doesn’t quite reach the level of Tipico. Bet365, on the other hand, is a Stakersland icon and we all know how big they are. There are some 635,000 German-speaking stakers found within their colossal 13 million community, from which they currently earn around €380 million gross gaming revenue. Not too bad considering their total €3.35 billion annual revenue total. Either way you look at it, Tipico rules the park when it comes to giving the German stakers what they want.
Tipico is a true German operator and market leader by running half of all the Stakersland betting sales in Germany. There are additional crowds of Austrian stakers and plenty of Germans who are staying abroad who still look to use the Tipico betting services:
We should really just leave this space blank because that is exactly what Tipico stakers see when they look for replies across the usual social forums. The Tipico social team is either on a very long break or they simply do not exist at all. There is no profile on the leading iGaming forum Askgamblers and a lowly rating of 1.5/5 on Trustpilot, which leaves the LCB profile that has a slight improvement with an overall 3.3/5 rating. It’s a lonely place for Tipico stakers across the forums though. It’s been like this for some time as well with no change or no sign of communication over recent years.
As a result of this lack of communication, we can’t give you much details on the level of response they would give if they did engage with stakers. What we can look at though are the main complaints and issues that stakers are experiencing. Major problems include the poor customer service (no surprise there!), unreceived deposits, and rigged games. One or two other issues included accounts being closed down without reasons being given and some funds being removed from accounts.
The Trustpilot account has been claimed but it doesn’t prevent the non-stop negative ratings with 88% of the comments rated as ’bad’ with only one star. There are no responses or replies to be seen in relation to various issues on confiscated funds, unqualified customer service agents, and missing deposits.
There is no Tipico Askgamblers profile available.
For all issues and grievances with Tipico you should be contacting their customer service as your first port of call. If the agents are not able to find a solution then you can forward the details through to email@example.com, the average time period to get a resolution through this route is around two weeks. If you want to take the top-level complaints route then you can do so via eCogra which is their official ADR, and you can also contact the Malta Gambling Authorities or the Online Dispute Resolution platform as an alternative.
Perhaps we should just leave this empty and move on because an empty box is what the Tipico stakers will always see when they wait for a reply to their messages and reviews.
It doesn’t take a detective to uncover the fact that Tipico are not active on the social networks. Strangely, they have claimed the profile on Trustpilot with 134 staker reviews and counting, but the majority of which are negative and there are no responses from the company’s representatives. It’s simply a case of them not wanting to engage in communications with anyone, for what specific reason we don’t yet know. The LCB account is the only glimmer of hope where potential stakers can see Tipico in a positive light, here you can find that most of the comments being left are either positive or neutral. It’s not an overwhelming majority vote but it’s a start for what is, on the whole, a rather dismal social existence.
Tipico can’t get much more straightforward with how they reward new members with bonuses because, well, they don't. There is no welcome package whatsoever and so it seems the only bonus that Germans can look forward to is when they turn 18 and get to walk through the Tipico gates and bet (with their own money only). Presently, Tipico is offering four impossible promotions that reward stakers with a 10% tip in the form of free bets designed for re-wagering, needless to say that these are hard to accomplish. Take note that these freebet club promotions are exclusively available to stakers from Germany and Austria.
“I really love their Top Game promo as you never get the chance to earn a €1,000 free bet anywhere. Just amazing.”
“Tipico share nice rewards with their Super Weekend promo, but what I would really recommend trying is the Top Game bonus offer. Really, there are so many free bets to try from a simple €10 bet.“
“I do not like Tipico’s bonus offers as there are not many promotions available and most of them require crazy deposit amounts. No thanks.”
“To tell the truth, there is nothing to do as they do not share any welcome bonus. There are also no standard free bet clubs or acca insurances, just random promos like spin 200 and get a small free bet. I do not recommend that platform to anyone.”
It’s a bit of a lonely read on the Tipico bonus board with just four promotions on offer, and of course, no welcome bonus in sight. We’ll talk you through what is available and point out the pros and cons for each one, it won’t take long:
|promo name||promo type||requirements||restrictions|
Tipico Top Game
|Challenge||Wager on Bundesliga every Saturday||Minimum bet of €10, available for stakers from Germany & Austria exclusively|
The impossible lottery launched by Tipico every Saturday with no opt-in required. It’s a promotion with little to no chance of winning that huge €1,000 in free bets from a qualifying bet of €10 on the Bundesliga every Saturday (your chance is one in a million!). There are no restrictions with the type of sport, the type of bet, or odds. Free bets will be rewarded randomly no later than the Tuesday following each Saturday’s games. You will be a part of the promotion if you wager on the Bundesliga next Saturday, whether you like it or not because remember there is no opt in required.
|promo name||promo type||requirements||restrictions|
3 Days a Week Free Bet Club
|free bet club||Wager 3 x €20 with minimum odds of 1.5 on Monday, Tuesday and Wednesday||Multiple single bets in a single bet slip count as a system and are excluded from the promo|
The freebet club with no practical sense. You’re required to wager 3 x €20 with odds of 1.5 or above between Monday and Wednesday, to receive a skimpy €5 free bet the following Thursday. Moreover, the qualifying bets should be placed every day from Monday to Wednesday, so you should be actively engaging with Tipico for the whole first half of the week. For those who can manage to wager €600, or €200 every day from Monday to Wednesday, those stakers will be rewarded with just a €50 free bet. Worth it? Probably not.
|promo name||promo type||requirements||restrictions|
|free bet club||On Saturday and Sunday wager at least €30 with minimum odds 1.5 on sports||System bets, cash-out bets, bets with free bets, and canceled bets are excluded from this promotion|
Wager €30 every day of the weekend on sports with minimum odds of 1.5 to get a Surprise (wow!). It gets better…should you wager €200 per day; you will get an additional €10 free bet the following Tuesday. Qualifying bets need to be settled by 11:59 p.m on Sunday to be eligible for the reward.
|promo name||promo type||requirements||restrictions|
|Other||Bet at least €200 in the Casino at the weekend and receive a €5 free bet||Free bets expire in three days|
The Casino Time offer is the absolute ‘shock’ leader and takes first place in our anti-bonus rating. During this martial arts quest you are required to spend €200 in the casino to be rewarded with a ‘generous’ 2.5%, the €5 free bet is subject to payout conditions as well. If you do go ahead with this offer then the free bet will be credited on the following Monday and will be valid for just three days.
Tipico is obviously very clear when it comes to their promotions. They put the effort into displaying their promotions but whether any stakers are interested seems to be completely irrelevant to them. It’s just offering bonuses for the sake of it but if they don’t offer any value then stakers won’t get involved, it’s as simple as that. The conditions of these bonus campaigns are straightforward and it simply comes down to the fact that freebies are not welcome at Tipico. The promotions which are available demand stakers to wager €600 to get a €50 free bet or €200 for a €5 tip. The lottery promotion that offers the ‘one-in-a-million’ chance to win a pot shared between millions of players should obviously be suspended. It is a unique approach, that’s for sure. You would be unable to find any of these types of offers at the international sites, but somehow it does work for Tipico which has been proved by their overall revenues and profits. The chances of stakers getting involved with these bonuses is highly unlikely though.
Tipico’s sportsbook is managed by software developers Booxware who outsource work to Minsk.
The Stakersland betting team assess each and every bookmaker with maximum levels of scrutiny to ensure that they all keep up and provide the best possible betting features to their stakers. We aim to test every betting tool in the park and this enables us to deliver the very best experiences and entertainment to each of our staker friends.
Tipico is a perfect example of a truly German brand that has not been made in Germany! Mladen Pavlovic was in charge of the software development who further established Booxware to develop both the platform and the sportsbook. From that end, Booxware outsources development with EPAM and employs around 600 Java developers in Minsk, Belarus. The average monthly salary for one these Java developers in Minsk is around €1,500 after tax, leaving no problem for Tipico to find additional developers that would be required to work on other projects at EPAM, whenever that might happen. After many years of unsuccessful attempts to optimise their old version, Tipico had finally launched a new Sportsbook in 2020 and so we will address those specifics below:
Tipico is a truly German bookmaker that follows the concept established by bet3000. The major sport for Tipico is football and mainly Bundesliga events followed by handball, basketball, ice hockey, tennis, and volleyball. There are no player specific preferences and the sports and markets are identical for stakers from both Germany and Austria.
The traditional Tipico betting slip covers the market standard options, allowing stakers to wager Single, Combined, and Systems bets. The bet slip is also featured with Cashout and bankers options. There are no special types of systems such as trixie and patent bets in the newest version based on React though.
Tipico offers its stakers sufficient information for events traded while live in-play. The widget contains ball position with real-time information from the field of play and statistics that covers previous matches, present form, and standings. There is a link to external Sportradar statistics for extra league info as well.
The number of sports betting markets available for popular events is average to the industry while they are presented in a very specific manner. Tipico offers 39 pre-match markets for major football and up to 56 while live in-play. Other sports are presented with fewer options, such as basketball being covered with 40 for live and 50 pre-match markets.
Tipico margins are decent and lower than the average rate across German sportsbooks. As such, football events are traded at 5.46% and it’s similar in basketball which are priced at 5.88% for major markets. On the other hand, when looking at tennis we could see margins starting at 10.63% for pre-game games and rising higher for live markets.
The results, just like all the statistics available on Tipico, are provided by Betradar which is opened in a new window. The popup is styled in Tipico colors to keep some familiarity though. Within the Sportradar popup, stakers can find information on leagues, teams and their performances, standings, and it goes right down to player level for the major leagues.
|Sports||margins||live margins||markets||live markets|
German stakers get great value from the margins at Tipico as they are offered well below the market average. Take their 4.8% margin for football against their rival Bwin’s 5% and Bet365’s 5.5% low end margin. It might not be a huge difference but against big global operators like these, it is impressive and worth noting. The main sports like football is a huge market for Tipico and so providing value here should rightly be one of their main priorities, else stakers would simply exit through the gates and head to Bwin and Bet365.
The bookmakers at Stakersland are now having to keep their venues protected against the ever-tightening rules and regulations. This means that our own financial team have an even more important role in making sure everyone is sticking to the rules, providing a transparent service to their stakers, and creating a smooth service when it comes to banking and account management. Read on to find out the results for Tipico after we put them through our rigorous financial testing schedule.
Payment Method Restrictions
Which payment methods are valid when claiming my bonuses?
Even though there is no welcome package, the Tipico terms and conditions state that Neteller and Skrill are the two deposit methods excluded from all Tipico promotional offers.
The Influence of Third Party Agencies
What checks are being made and do they use any third party agencies?
The Tipico terms and conditions state that they can verify a staker’s identity by referring to such third-party companies as: SCHUFA, GBG ID3, IDnow, Jumio, Hooyu, Kroll Associates U.K. Limited, FinTecSystems GmbH, Factiva Limited. Tipico informs all stakers that the personal details provided to them will be checked and might be sent to these companies. In the German parts of Stakersland, SCHUFA is the market standard for ID verification and requires stakers to establish identity in person. Tipico clearly describes how data is being used and this includes financial institutions such as MoneyMatrix, Wirecard, and PXP Financial. There are no marketing trackers detected on the Tipico web site, so overall, Tipico takes privacy seriously and it is a safe company to bet with.
Personal Data Transparency
Will they inform me about the automated checks being performed?
All automated checks are mentioned in the Tipico terms and conditions and their primary source for verification is SCHUFA which is followed by the GBG ID3 databases.
Social Media Communication
Will my financial disputes and complaints be answered on the social media profiles?
The Tipico representatives do not work with staker reviews on Trustpilot and leave all of them without replies. Furthermore, the Twitter and Facebook profiles are not being used to resolve any finance-related issues.
Are my banking transactions with the bookmaker private?
The major funding method for Tipico is via bank transfer using SOFORT and direct bank transfer using Wirecard, and as such there is no unique identifier. However, all the minor credit and debit card transactions would contain a Tipico identifier on your statements.
Withdrawal Timeframe & Common Complaints
How fast are the withdrawals and what do stakers complain about the most?
Withdrawals are processed within 48 hours and a bank transfer can take up to five working days to be completed (public holidays and weekends are excluded). We have found several complaints about withdrawals not being paid out within the provided time-frame due to multiple technical errors though. In some cases, players complained about not being able to withdraw funds because of accounts being suspended as well.
Player-Friendly Withdrawal Limits
What are the minimum and maximum withdrawal limits available?
Minimum payments are €10 (€25 for bank transfer) and there is a general upper limit on withdrawals of €100,000 per customer per week. Other maximum limits depend on the payment method such as Mastercard/Visa being limited at €21,000 (per calendar week), PayPal, Neteller, Flexipay at €5,000, Skrill at €10,000, Apple Pay at €21,000 (per calendar week). Tipico Direct can be used with a minimum €20 and maximum €999 withdrawal.
Withdrawal Options & Additional Costs
What are my banking options when withdrawing my funds and do they add fees?
Tipico is offering withdrawals through bank transfers, Mastercard/Visa, PayPal, Skrill, Neteller, Apple Pay, Flexip and Tipico Direct (mobile app). No fees are applied to withdrawals according to the Tipico support agents. Unspecified (individual) processing fees are applied to all bank deposits of less than €25. Tipico will also apply a €5 administrative fee for inactive accounts (which means no logins for 12 months or more).
Regulatory Check Transparency
Are they clear about the Source of Funds and Source of Wealth procedures?
Tipico explains the SoF procedure on the relevant Help Centre page, giving a list of documents that might be requested from the team, and these include: Pay slip, Director Remuneration, Dividends / Pension (not older than 3 months), bank statements demonstrating consistent incoming values from an identifiable source, sale agreement for your house, car, shares or any other property in your name, account statement showing funds recently won from another gaming company, any dated proof of an award/payment made to you, e.g. certificate of inheritance, a trust deed clearly showing a consistent entitlement to funds. It’s a long list but at least Tipico is upfront and shows you what you can expect if you are asked to comply with the procedure.
Tipico provides a wide selection of payment methods with limits adjusted for both recreational stakers and high rollers. It’s refreshing to see a Stakersland venue being so open in terms of their verification processes, giving all the essential information about their KYC and SoF procedures, as well as the third-party partners that they use to check your personal details. On the other hand, there were complaints from players about technical issues, leading to various funds not being processed or a balance being displayed incorrectly. However, given the size of the Tipico community at 1.4 million and the fact that there are only a few hundred complaints during the entire existence of Tipico. We can make a genuine assessment then that they do follow all processes and fully operate in line of what is required of them relating to the official rules and regulations.
It’s going to be hard for the Tipico customer support team to be marked down any lower than their social team, so let’s see if they provide a service that allows stakers to solve their problems quickly and efficiently. If it’s similar to their financial results then it should make for some positive reading. Overall, the agents are polite but they do lack a certain level of knowledge regarding any technical sports betting queries. As to be expected from their existing bonus program they do not offer any no deposit bonuses at all, via live chat or email. The team itself can cover the German, English, and Turkish languages but considering their main staker community, there is only one real language required. Lastly, before we give you all the details from our in-depth analysis, we didn’t find any sign of SLA details or relevant information available. So, let’s carry on and show you what we did uncover regarding the support team from the number one German-based community at Stakersland.
Support Speed & Resolution
How fast do they reply to my general queries?
The live chat is the quickest form of support and this starts within 1-5 minutes. Agents then reply in about 3-4 minutes to general queries and issues regarding your account.
Live Chat Access
Is the online live chat tool available on the site?
Live chat is not available for unregistered stakers. According to chat agents, they’ve stopped giving bonuses upon request since December 2019. When sending emails, it may take anywhere from several minutes up to 20 hours for the agents to reply to emails from unregistered stakers.
Support Team Competency
How quickly will the support team reply to complex queries?
As for complex betting and account issues, you can expect these to be resolved in 3-4 minutes in general although it can take longer depending on the level of complexity.
Level of Technical Expertise
Are the support agents sufficiently trained to answer technical queries based on odds, margins, and markets?
The answers to our technical queries on margins, markets, and odds were generic phrases and lacked any detail and authority. It took them about 15 minutes to investigate a query related to football markets. It was obvious to us that the customer service tried to escalate the problem to another department. There is clearly no training given to the team when it comes to sports betting specifics.
Unregistered Staker Support
Will the customer service team interact with unregistered stakers and will I get a free bet?
Unregistered stakers can contact Tipico via email only and their replies are mostly polite and formal. However, they refused to give any ‘no deposit’ bonuses when we requested them.
Professional & Friendly Service
What type of response will I get when requesting a bonus from the service team?
When we repeatedly requested a bonus, the tone of the chat changed to impersonal and on the verge of rudeness at times. Tipico does not offer welcome bonuses to new players nor is there a bonus program like those being offered at their international competitors. The agents clearly state this fact and confirm it through their messaging with very little compassion shown.
Customer Service Knowledge
Will the agents provide the correct information about payment limits when compared to the terms and conditions on the website?
In regard to the withdrawal and deposit limits, fees, and commissions, we found that the information provided by the chat agents did match the data stated in the terms and conditions.
Willingness to Help Out
Will the support representatives help me navigate around their website?
When we asked for assistance with finding our way across the Tipico site, the agents gave us both directions and links upon request. Some of the instructions were incorrect though and it’s obvious that further training is required.
Does the support team have a high tolerance level for repeated bonus requests?
We found that their replies were consistently formal after our repeated bonus requests and the tolerant levels were respectable. We were then informed that no deposit bonuses are no longer offered to Tipico members due to their strict bonus policy that has come down from top-level management.
Onsite Support Efficiency
How efficient is their onsite Helpdesk compared to the competition?
The Tipico Help Desk section is categorised and sub-categorised which makes for a convenient source of information. Contact buttons can be found below each article and there is a useful search box and a popular questions list too to help you find the right solution.
One of the laggards at Stakersland when it comes to customer service and they can easily be compared with Betfred in the UK – nothing to be proud about in this sense. It takes them 3-4 minutes to deal with generic requests from the existing stakers and there is an obvious lack of expertise when it comes to sports betting related or technical queries. It was clear to us that the agents would try to escalate the query to another department and this would then take anywhere from 5-10 minutes for a simple basic reply. Furthermore, the information provided over the chat was sometimes incorrect, even with on-site related questions where the answers can easily be found. It’s unclear to us for what purpose they are offering a customer service team. It’s more likely to be replaced with a chat bot just like the UK Betfred team decided to do. We understand that customer service would have been a tough job when they started out in their garage as a four-man team, but now with hundreds of employees under their roof, surely they can provide the most basic level of customer service to their paying stakers.
As a result of all this, it’s more than likely that you will be stuck with various issues and problems when dealing with Tipico. Our short FAQ below should put you on the right path in getting those issues resolved:
Are you able to complain with Tipico?
A complaint should be submitted to the customer support team first. If you are not satisfied with the outcome, a formal complaint should be sent to firstname.lastname@example.org. According to the terms and conditions, Tipico is obliged to provide a resolution within two weeks.
Where to complain if they refuse the withdrawal?
Stakers may raise their disputes with eCOGRA, Tipico’s ADR. Alternatively, they may submit the matter to the Online Disputes Resolution platform or their official regulator MGA.
How do players rate the Tipico customer service?
Stakers often complain about the support representatives being rude, unhelpful, slow on the uptake, and sending standard emails with very little useful information included.
Up or down
To our surprise, even after a full revamp and migration to React/Redux from a dated mix of JS code collection, we can see that this has been developed over time by different teams, Tipico has not managed to implement websockets and still uses HTTP queries to deliver odds updates in a JSON format. This approach would require Tipico to maintain a park of hundreds, if not thousands of servers to keep up with the community of a million+ stakers. Frontend scripts are conveniently divided into small files for parallel loading, but this affects the download speed as the files are downloaded sequentially, so the site starts working later. For the back-end, Java is in use which is obviously one of the worst solutions with large overheads when it comes to caching and delivery of real-time data.
Tipico uses Akamai to protect its servers from the outside and most likely employs their caching solution as well. It is definitely a competent move, due to the potential high level risk of DDoS attacks. Akamai allows Tipico to hide the server addresses, as well as distribute content more efficiently using a large volume of its geo-distributed server network. According to social networks, Tipico uses around 1,000 servers for the needs of both the development team and the site. This is a huge fleet of servers and proves the lack of optimising technologies employed throughout the Tipico structure as a whole.
The wildcard certificate has been issued by Digicert at a cost of €1,200 per annum. This official certificate is trustworthy and uses the standard 256-bit method of data encryption. It is worth Tipico considering the move to an EC signed certificate, as this would allow them to establish identity with a certificate authority and as such, apply for higher insurance in case of any data breaches and server hacking attempts.
Tipico now provides its German-based betting service on a large-scale here at Stakersland. But, having started out in 2004, there was no need for such technology solutions to serve millions of stakers, so it seems they decided to reinvent the wheel to suit their own setup. Roll on to the present day and they have accumulated thousands of servers and 600 outsourced developers. Like a snowball rolling down a mountain, the Tipico site is out of control. By doing some simple mathematics, you quickly realise that there are 150 developers to every four dynamic pages on their website. It doesn’t take much to see that Tipico need to and should scale down. Perhaps only 20 servers would be enough and as such Stakersland would become a cleaner place for all with less CO2 emissions and a much easier beast to control for the management team.
countries where Tipico is licensed
What documents to Tipico require for account verification?
To verify staker accounts Tipico may ask to provide a photo of their identity card, passport or residence permit, and a document confirming their residential address such as a utility bill, bank statement or any other official letter stating your full name and surname, address and the issuing date (which should no older than 6 months). Tipico has established a clear source of funds verification procedure which is fully in line with the 5th money laundering directive. As such you would be asked to provide supporting documents as soon as you hit certain limits, which is usually €10,000 in combined deposits and withdrawals. The documents may include Payslip, Director Remuneration, Dividends/Pension (no older than 3 months), bank statements demonstrating consistent incoming values from an identifiable source, sale agreement for your house, car, shares or any other property in your name, account statement showing funds recently won from another gaming company, dated proof of an award/payment made to you, e.g. certificate of inheritance, a trust deed clearly showing a consistent entitlement to funds. The point here is that Tipico do make it clear about what you will need to do when asked to comply with these official procedures, so you are not left in the dark.
How long does it take them to settle the bets and payout?
For Bundesliga events the winnings are automatically credited to the staker’s account once the event is over. In individual cases, the credit of winnings may be postponed until the official result report has been published. Tipico partners with tech provider Sportradar to supply information such as fixtures, odds, live score, and settlement data. For major leagues, the settlement should be instant and especially so for the live in-play events. Minor divisions may take up to 24 hours as they are connected with the official results that often come through the next day after all the matches end.
How to request a withdrawal and how long it may take?
Tipico stakers may request a withdrawal of the existing balance or part of it at any time, provided that the amounts deposited have been turned over at least once for placing bets. Withdrawals should be made the same way as the previous deposits. It may take up to 48 hours for withdrawals approval (up to 5 working days in the case of a bank transfer). No fees are applied to withdrawals either, according to Tipico support. Unspecified (individual) processing fees are applied to all bank deposits of less than €25. Tipico will also apply a €5 administrative fee for all inactive accounts and ‘inactive’ here means no logins for 12 months or more.
Are multiple accounts allowed?
The Tipico terms and conditions state the following: each customer is only entitled to create and use one account. The terms do not specify if multiple account holders will be blocked or whether such accounts will just be merged and counted as one though.
Is it safe to open an account with Tipico?
Tipico is a regulated company that operates in compliance with both MGA regulations and the EU laws. They are strict about following the AML and GDPR policies and conduct all the necessary checks that are required. Most of the staker complaints are connected with technical issues on the site. Financially they are stable though with a gross gaming revenue above €1 billion annually and plenty of financial reserves which are sufficient enough to payout the maximum winnings of €100,000 per week. So yes, opening an account with Tipico is safe but you should weigh up the pros and cons and find out whether their bonus program and German-inspired sports betting markets suit your preferences.
VPN Usage - legal or not?
VPN usage is not restricted and, although technically possible, the website will not work properly while any VPN is active. Additionally, the Tipico terms and conditions require that all stakers provide true and correct details upon registration. So, in the case that someone uses VPN or any anonymizer to avoid country restrictions, it might come down to the fact that their accounts will be closed.